Services

Strategic Planning and Monthly Business Review

Have you left your organization's future to chance? If you don't have a plan, you are reacting to your environment instead of determining the direction of your company. Developing and implementing a plan that includes a strategy, vision, mission and action steps contribute to long-term, sustainable success.

Strategic planning is an interactive facilitation process aimed at defining the business, assessing its internal resources and external market climate and examining industry trends for compatibility. The development of a business operating plan will provide the strategic direction for the company and include both short-term and long-term goals.

Do you have a strategic plan or goals that you haven't looked at in months or even years? Monthly business reviews will provide a mechanism to re-evaluate and make adjustments to the plan based on the corporate dashboard, marketing and sales objectives, and the budget; allowing you to systematically measure your achievements.

Benefits:

• Increased Market Share

• Defined Strategic Direction

• Resources Allocated

• Sense of Purpose Created

• ….and more

Leadership Development

While trial and error is the traditional way of grooming management and the sales force for leadership success; can your company afford to take a chance on costly mistakes and high turnover? Over 25 years of research has resulted in the application of proven methods geared specifically to Executives, Directors, Managers and Supervisors-key personnel will have the knowledge, skills and tools needed to make an immediate impact on your organization! Don't leave your decision-makers without a solid foundation on which to succeed.

Leadership Development is an interactive process facilitated by a certified facilitator enabling participants to "develop"; incorporating both application and practice time between sessions.

Benefits:

• Increased revenue and profitability

• More personal time and freedom

• Clear, focused direction

• Enhanced leadership ability

• Results-oriented attitudes

• …and more

Leadership Development for Youth

To ensure innovation and success are cultivated and maintained throughout society, Q-Beneficial has dedicated resources to the development of America's youth through its Q-Beneficial Cares program. This unique approach to leadership and character development "empowers" our youth to realize their full potential. Leadership is essential in enabling youth to develop character, confidence, and values that promote healthy behavior.

Benefits:

• Improved grades

• Effective communication

• Time management and conflict resolution skills

• Reduction in disciplinary/truancy incidents

Customer Service

How many have experienced poor customer service and vowed never to patronize a company again; quickly spreading your dissatisfaction among family, friends and associates? Excellence in customer service pays off substantially, directly affecting profits.

A customized facilitation technique based on fundamental issues will improve, and enhance the satisfaction of your customers and help your organization grow and become more profitable.

Benefits:

• Customer Loyalty

• Customer Retention

• New Customer growth

• Satisfied Customers

• …and more

Company Assessment

Does your company work together to achieve its goals? Do you even know the strategic direction in which you are headed? Do you know if resources are being properly allocated? If you answered 'no' or you're 'not sure' to any of these questions, you are not alone. Monitoring how well critical elements are working together within your organization to achieve business and strategic goals is a necessity in today's dynamic environment. D.I.AL.O.G (Data Indicating the Alignment of Organizational Goals) is a unique web-based approach to measuring the interrelationships of essential elements that predict future strength. The seven areas measured are guided by the National Institute of Standards and Technology, U.S. Department of Commerce (NIST) and employed in the Malcolm Baldrige Quality Award:

1. Leadership

2. Strategic Planning

3. Customer and Market Focus

4. Measurement, Analysis, and Knowledge Management

5. Human Resource Focus

6. Process Management

7. Business Results

Benefits:

• Ability to identify company 'disconnects'

• Provide Gap analysis and directional recommendations

Time Strategies

How do you manage getting more accomplished in less time with limited resources? Identifying which activities to invest your time will depend on the personal or professional rewards you seek to gain. Through a facilitated approach, you will overcome procrastination and effectively prioritize your time based on your personal and professional goals.

Benefits:

• Stress reduction

• Ability to accomplish more in less time

• Increased productivity

Other Services

• Quality Management/ Process Improvement

• Program/ project evaluations

• Satisfaction survey coordination, evaluation and action plan development based on results

• Grant writing

• Article/ newsletter development

• Board/ committee/ meeting facilitation

• Presentations